Privacy Policy
Effective Date: 01/06/25
At Ilana, we deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when you visit our website or purchase our products.
1. What We Collect
When you interact with our website (www.ilana.life), we may collect the following:
- Name, email address, phone number, and shipping address
- Payment details (processed securely via third-party gateways)
- Information about your usage of the website (pages visited, time spent, etc.)
- Any communications or feedback you send us
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your purchase
- Respond to customer care requests
- Send updates about Ilana, only with your consent
- Improve our website, offerings, and user experience
We never sell or rent your data to third parties.
3. Cookies & Tracking
We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our website. You can choose to disable cookies through your browser settings.
4. Third-Party Services
We may share limited data with trusted third-party partners like payment gateways, shipping companies, and marketing platforms, only for the purpose of providing our services to you. These partners are also required to maintain the confidentiality of your data.
5. Email & SMS Communications
With your permission, we may send you updates about new products, offers, or wellness content. You can opt out at any time by clicking “unsubscribe” in our emails or messaging us directly.
6. Data Security
We take all reasonable steps to protect your personal data. Your information is stored on secure servers and protected using industry-standard encryption technologies.
7. Your Rights
You have the right to access, correct, or delete your personal information stored with us. Simply email us at hello@ilana.life with your request.
8. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Us
Have a privacy concern or question?
📧 hello@ilana.life
📍 Ilana Organics Pvt. Ltd
Legal Disclaimer
The information provided on www.ilana.life and our social media platforms is for general informational and educational purposes only and is not intended as medical advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease. The content shared through our website, blog, or marketing channels is not a substitute for professional healthcare advice. Always consult your physician or a qualified health provider before starting any new product—especially if you are pregnant, nursing, taking medication, or have a pre-existing condition.
Ilana is not liable for any adverse reactions or outcomes resulting from the use of our products if used contrary to the instructions provided.
